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Industry Recognition
Nauset Marine is a Mercury Premier Service Dealer
Mercury evaluates the service performance of its dealers and assigns its highest rating of "Mercury Premier " to those demonstrating an exceptional commitment to service. Earning a Mercury Premier Service rating means a dealer:
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Achieves a 12-month service CSI (Customer Satisfaction Index) score above the national average.
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Possesses all necessary service tools, test equipment, manuals and parts books.
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Employs at least one Certified or Master technician.
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Provides timely service for all Mercury Marine customers.
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Offers extended service hours and mobile service, when appropriate.
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Uses, displays and stocks adequate inventory of genuine Mercury Precision Parts.
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Offers a clean, neat shop with well-organized tools and service literature.
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